Ferman Volvo Cars

I always disliked the process of buying a car. I really liked a particular car advertised at Ferman Volvo. Working with Jim Baker was a very pleasant and enjoyable experience. The whole team was really a pleasure to work with. It was all no nonsense and straight forward. I've never been through the entire purchasing process so quickly and efficiently. While this dealer is not the closest to me, I will definitely be a ;loyal customer. Thank you, guys!

Definitely the best car buying experience I’ve had in my decades of buying new cars. Jim Baker, my salesperson, and the entire team were very professional and not at all pretentious or pushy. They located the car that matched my specifications to a T. They made the price negotiation pleasant, and offered a fair price. I had shopped around and Ferman Volvo beat the best price of the ”big city” dealer by thousands! The delivery process was easy and helpful. I will definitely be recommending Ferman Volvo and Jim Baker to my friends and colleagues. Photo location: Dunedin City Hall

I do not recommend this dealership my XC40/4 years old, 30,000 some odd miles, has a serious safety issue in which no-one can fix. My vehicle sounds an alarm and then stops short at any speed on any road at any time and because the team at Tarpon Volvo cannot duplicate nor fix the issue, I was told I may never return to the Tarpon Volvo dealership ever again for no reason whatsoever, and I am left with a serious safety issue.

Chris Roy was FANSTACTIC! I wish there was a better adjective to describe Chris. I have so much I want to share that I don't even know where to start and I will probably not cover it all. First, I should let you know that I have been in the automotive industry selling cars for over 20 years. I currently sell Chevy's at Ferman Chevrolet of Tampa. In years past I have always purchased or leased from myself. For the last several years I have been on a Volvo sedan kick. I always strive to give a great experience to all of my guest, but never seem to have the same experience. I was in a lease that was not up till May of 2024. Based on the market, limited availability and the money factors continuing to go up. I thought I should probably start my research & process. I also knew that Volvo had a pretty good lease " pull ahead" program. I also knew that I wanted the same vehicle that I currently had. I contacted several local dealers and spoke to several salespeople to find out they were not able to answer my basic questions. I was totally frustrated & stressed. I told myself I can't do this. I know that I am not an easy person, but it was a little ridiculous. I remember talking to Chris several times when I first moved here from MD. I also remember a mentor from many years ago telling me to always go to the top. I called Chris at one of our sister stores and told him exactly what I wanted and to my surprise he had allocation in his order bank. He was absolutely amazing! He explained the pull ahead program in detail and told me that I could probably have my new 2024 Volvo S60 AWD Ultimate with the Dark Essential Package by the end of September middle of October. He sent me my build right away within a few minutes of hanging up the phone for me to review and confirm. His attention to detail was great. He kept me informed of any updates & the ETA. I never had to call him to find out was going on with my vehicle or the status. Once, my Volvo arrived at the dealership, he contacted me to let me know and paired me with Josh McCain one of his sales consultants. Josh emailed me many pictures of my new baby. I didn't even know if I was going to like the color. In the meantime, I submitted my credit application and Chris had my approval in less than 10 mins. When I arrived at the dealership, Josh greeted me with a big smile. He was great as well. The best way to describe Josh, is a true professional. He was kind, informative, great personally & attitude. He had everything ready and had many gifts and accessories for me. They both went way above and beyond. Their attention to detail and perfection is second to none. This was by far my best buying experience in over 30 years of buying cars. Thank you, Chris & Josh, for the exceptional experience. You will have a customer for life (or until I decide to purchase a Tahoe or Silverado 1500)...lol I was sad to say good-bye to "brady" my old Volvo...I am in love with "Kelly" my new Volvo. If you are in the market for a Volvo. Make sure you do not go anyway where else, and you ask for Chris & Josh the dynamic dual!

We found our Volvo online in January and drove down from Tallahassee a couple of days later. Michael Kashtan was there for us from the start. He was so helpful, knowledgeable, and professional throughout the entire process and made the whole experience enjoyable! The staff, including the finance manager, Ricco were so friendly and professional. We are so pleased with our purchase and will contact him when we are shopping again!